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Cobian Reflector • Reflector won't start anymore

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Hello! I've been using your software for many months, and it's been perfect so far, but I recently installed a couple new backup drives and had an issue.

I created a new task to do a nightly backup to the new drives and since then, it looks like Reflector hasn't been able to start at all. There have been no backups created since I added the new task. If I run the Cobian Reflector Main Application, the icon comes up in the taskbar for a couple seconds and then disappears. If I'm quick, I can get the UI to open and see that the new task still doesn't have a calculated size. I've attached a screenshot.

In event viewer, I see the following Application Error:

Code:

Faulting application name: Cobian.Reflector.UserInterface.exe, version: 2.6.5.5, time stamp: 0xe380e210Faulting module name: clr.dll, version: 4.8.9181.0, time stamp: 0x64b85478Exception code: 0xc00000fdFault offset: 0x00000000002b8b17Faulting process id: 0xb28Faulting application start time: 0x01da7ecddc6f5952Faulting application path: C:\Program Files\Cobian Reflector\Cobian.Reflector.UserInterface.exeFaulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dllReport Id: 3bf67d80-5ed2-4ec8-94eb-f5e4be49ee54Faulting package full name: Faulting package-relative application ID: 
Following that is a Windows Error Reporting event with this information:

Code:

Fault bucket 1481419957858231407, type 4Event Name: APPCRASHResponse: Not availableCab Id: 0Problem signature:P1: Cobian.Reflector.UserInterface.exeP2: 2.6.5.5P3: e380e210P4: clr.dllP5: 4.8.9181.0P6: 64b85478P7: c00000fdP8: 00000000002b8b17P9: P10: Attached files:\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8431.tmp.dmp\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8BC4.tmp.WERInternalMetadata.xml\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8BD5.tmp.xml\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8BE2.tmp.csv\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C02.tmp.txtThese files may be available here:\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cobian.Reflector_314d156a8223f9780ad9234ab3b6a14e73e3bab_1bd45a89_ffd18e7e-255f-442f-be2a-b61c84353ea9Analysis symbol: Rechecking for solution: 0Report Id: 3bf67d80-5ed2-4ec8-94eb-f5e4be49ee54Report Status: 268435456Hashed bucket: 19ef7c8b2de84815248f0f9a4f50646fCab Guid: 0
I've already tried running the Repair Permissions utility, deleting the AppData\Local\CobianSoft\Cobian Reflector directory, restarting the PC, uninstalling old .NET versions, and reinstalling Reflector.

Let me know if there's anything else I can provide to help diagnose! Thank you very much for any help :-D
cobian_ui_before_crash.png

Statistics: Posted by wifichicken — 25 Mar 2024, 17:27 — Replies 4 — Views 57



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